Dear Visitor,
Below you will find an answer to the most frequently asked questions (faq).
- Is there bedlinen in the accomodation?
- You can see this on our website, please go to the accommodation and then click on facilities, there you can see what is available.
- Are pets allowed during my stay?
- You can see this on our website, please go to the accommodation and then click on facilities, there you can see animals allowed/not allowed/on request.
- May I place a small tent next to my caravan or tent on the pitch?
- A small extra tent is usually not a problem on most campsites, as long as it is on your own pitch and no trouble to the neighbours.
- Can I put a tent next to the booked accommodation (mobile home, bungalow or chalet)?
- No, on 99% of the campsites this is not allowed.
- I will be going with two families on holiday, can we book together and stay close together?
- Yes, you have to place two separate bookings and in step 3 of the bookingsystem you can fill in your preference or that you want to stay close together.
We will pass on this preference, but can not give 100% guarantee. - Until what time can I arrive at the accomodation?
- You can see this on our website, please go to the accomodation and then click on facilities, there you can see the arrival and depature time.
- Is a bathing cap compulsory in the pool?
- This can be seen on the website, if you go to a accommodation and then click on facilities you will see, is a: bathing cap mandatory.
- I am bringing a boat, can I book a buoy at the relevant campsite?
- If buoys are present, this is indicated on our website of this accommodation and in the facilities the prices are mentioned.
In the comments box in step 3 of the bookingsystem you can specify that you want to book a buoy. The charges for the buoy should be paid on site. - Can you advance me the address of the accommodation?
- No, you get the address together with all your travelpapers.
- Can you send me a brochure of the complex?
- Unfortunately we do not send folders, simply because you can find everything on our website.
- I have already booked and the total has been payed, but I would like to bring another person, is that possible?
- This is possible if the complex allows one additional person, you should pass on the birth data and on this basis we can see if the extra person can come and any extra charges should be paid by you.
- I have reserved and paid the amount but what if I enjoy my holiday and want to stay a few days longer?
- This is possible if it is available, should you know this some time in advance that you want to stay a few days longer than you can contact us and we will organise this for you, but if you are already there and you want to stay a few extra days you have to settle this at the receptiondesk of your accommodation and settle the charges with them.
- Are there blankets and pillows available in the accommodation?
- Yes, most accommodations are equipped with pillows and blankets. If this is not the case then you can rent these at the reception.